Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We like to ensure all of our customers love their order and 100% happy with our product! If you do not love your order, please contact us so we can make it right immediately! Satisfaction guarantee! Any custom or customized item is unable to be refunded after item has been made due to the nature of the item. I can however offer a discount on a future purchase unless there was a mess up or mistake on our end of production. Please feel free to contact us with further questions.
